About a fortnight back, I added Google Analytics code to my blogs (and the BDCF page) to get a feel for the traffic coming in. Lo and behold, I found a part that lets me look at the search engine strings entered whereby someone’s found my site and then popped by for a visit. And […]
I’ve added the following two paragraphs to the letter. Also, at Chris’ advice (see comments to previous post), I’ve cc’d the letter to their MD. At least, I think I have as it’s a bloody nightmare to find any corporate information out about Acer from ther website – it’s only interested in selling you stuff […]
Dear ‘Escalations Customer Services’,
Well, where should I begin? How about â€œDid you actually read the letter I originally sent?â€ or perhaps â€œHow on earth can you even begin to include the phrase ‘satisfactorily dealt with’ in your reply without tears of laughter in your eyes?â€
You may make an assumption from this that I […]
For fuck’s sake:
Thank you for your letter highlighting the problems you have encountered with our company.
Please accept our apologies for any inconvenience this has caused. We aim to provide you with the highest standards of service, however, there ay be occasions when our service falls short of your expectations. Our aim at all […]
I won’t bother linking to the BBC News reports, as I’m sure everyone knows about the bomb threat that was nullified today.
What really hit me in the pit of the stomach and freaked me out was finding out through listening to the coverage that Blair’s on holiday and John Prescott is effectively running the […]