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A Tale of Two Companies

English: The mdonalds logo from the late 90s (Photo credit: Wikipedia)

There’s shitty customer “service” (Amazon, DFS and so many others already chronicled on these pages), there’s passable customer service and then there’s excellent customer service. Here are examples of the latter two which I’ve experienced in the last couple of weeks.

First up […]

Me Vs Amazon update (Small Claims Court)

Bunch of twunts

The court, no surprise, found in my favour on May 2nd. Amazon didn’t submit a defence. In fact, from what I can gather by the fact I’ve received an “Extract for Payment”, they’ve not responded to the court over the judgement either. I’m not sure what happens next, whether Amazon get […]

Glasgow Sheriff Court case SA1024/14 – Mr Iain Purdie v Amazon.co.uk

Amazon (Photo credit: topgold)

Feel free to check this one out on what I assume will be public record once it’s over. Amazon are trying to keep me quiet on this one with a bribe… erm, “out of court settlement”, one condition of which is not telling people why they gave me the money […]

Arnold Clark – lying, two-faced bastards

Lying bastards AVOID.

NEVER EVER EVER consider buying a car from these dodgy shysters.

To date Arnold Clark have:

Failed to return a car stereo in a vehicle I part-ex’d with them despite promising to do so. Sales staff simply stopped returning my calls after I purchased my new car. Taken 3+ months to […]

This is why I left Three

Avoid. Avoid. Avoid (Photo credit: William Hook)

Following is the content of a complaint I have just emailed to Three. I may follow it up with a letter to their head office:

I cancelled my account with you on August 15th. I gave you several months notice that I wished to do this after […]