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A couple of weeks ago I sent a 6-page letter of complaint to National Van Hire (a.k.a. EuropCar) regarding a huge mess they made of a rental on January 9th. After giving up on getting a reply, I rang them today. It seems they “received” (i.e. logged) the letter on January 27th, fully 8 days [...]
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Won't be hiring from here again OK, this one’s a doozy and I can’t blame you if you don’t get to the end of it. Upshot is it’s these idiots who cost me the entire of the weekend of the 9th/10th, plus taking the Monday off uni. Not forgetting that Christina, my dad [...] |
If I'm in the UK, then this will be updated very regularly. If I'm elsewhere in the world, this is more likely to be correct.
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