I’ve done a load of complaints letters, most of the ones from the last few years you can see on this blog. The one on the FHM web site I found is apparently the best one Richard Branson has ever received. It’s pretty good, but I still think my original one to Bradford Council when I was complaining about the council tax was better.
A shame it was so long ago I don’t have a record of it – but it did make the man behind the glass counter laugh out loud and we were told we didn’t owe any tax after all. After 3 months, one missed court appearance (which we’d been told had been cancelled… but wasn’t) and various legal threats.
Anyway: Richard Branson’s favourite complaint letter.
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