You know me and my letters of complaint. I should set up another web page for them… Here’s another:
Dear sir/madam,
I am writing to express my displeasure at the service, or lack of it, that I received this past Sunday (the 6th) at your dealership. I had arranged a test drive of an MG ZR for 1pm and turned up at 12:55. My afternoon then went as follows:
13:00 – I was asked if I could wait 10 to 15 minutes, as the salesman was busy
13:25 – I was asked to wait another “5 or 10 minutesâ€
14:00 – I gave up and went homeSurprisingly, nobody followed up with a telephone call, which I was partly expecting as a contact number was taken.
Frankly, is this is the kind of customer service I can expect it’s no wonder than MG Rover is in the state it is in.
As it stands I have very little free time around my job these days. Sundays are about the only time I have to myself. As such, I resent being messed around like this and feel it only fair that I am recompensed for the loss of part of my day.
Please take this letter, as well as being a complaint, as being a bill for one hour of my day. My hourly rate is a very reasonable £30 (though I fear I am not VAT registered), and as a gesture of good faith I will not charge for the time spent driving to and from your premises, nor for the fuel wasted on the trip.
I expect my payment by return post, or I shall escalate this matter to as high a position within the MG Rover Group as is required.
And now, if you’ll excuse me, I think I’ll start looking at the Mazda MX-3 as an alternative.
Yours (etc…)
*sits back and waits*
30 quid? i only charge 10 😉
Aww Mosh and there was me giving it away!!! lol 😉
Call the conservative party and tell them. They will have you on the news, and blame Labour’s job at handling society for your bad treatment.
Labour would deny it. The conservatives would say that if they were in government you would never have been treated like that because they could educate society better.
The Lib Dems would then wait a week while they think about the matter, and then say that a society that would exist under a lib dem government would be the only viable alternative. Then they would try to get you to buy a French made push bike.
Dear Mr Blair,
Your home page is broke.
Mosh
And Pink, at a tenner an hour, I’ll have half a day, please 😉
dear Mr Mosher-
sorry to hear about your diffilculty in trying to purchase a motor vechicle on a Sunday, as my call out fee is 700 per hour i thought i could save you a few bob, as for the specs of the car we are very sorry but we could not source the lager coloured paint you required and the addtional kebab holders were just big for the dash board now if you will please excuse me i,m off to give my secretary one, i don,t need a flash sports car you see,
I worked out what my employer charges for my hourly rate: £180 an hour…. do I get paid that?
Do I bloody hell!
We went to look at a new BMW (company car for DH) and the salesman was so patronising about the fact that obviously “the wife” wouldn’t be driving it, I’d need a “Little run around to put my shopping in”…
We’ve bought an Audi, and the salesman was nice, allowing me a drive in a new TT cabriolet despite the fact that he knew we had no intention of buying one…
it,s not broken it,s just not very good.
My 214Si was great. Loved it. And everyone I know who’s got an MG ZR says they’re a great drive. With the new interior, they’re much better to be in as well.
I like ’em.
But it begs the question – how did you end up with three? One bad experience you maybe give them a second chance. But why a third?
Sue – poll is due for updating 3-4 weeks ago 🙂 I have 2 new ones, just not had the time to cut/paste things around. It will be done shortly. Perhaps as an exercise to try out my NEW DUAL SCREEN 2 x 17″ TFT LAYOUT!!!
Chick – my time with the old company was charged at £750 a day. It went up to £1500 a day when I was in Nigeria for which I got the approximate sum of **** ALL in overtime despite being there for 2 weeks. I now have a new job. Can you guess why I started looking for alternative employment?
The reason MG Rover is in a state is nothing to do with the salesmen. Its more to do with the fact their CARS ARE ****.
I should know, I’ve had 3 Rovers, all ******, all worth scrap and not a lot else. And the wiring used to be made in my village. ‘Nuff said.
Whens the poll due for updating?
You got your new screen then?