Royal Mail in “are ****” (again) shocker
OK, on the 23rd, someone attempted to deliver a package. Now, several points. The little card says they tried to do this at 10:30. This is ****, as Sarah was in then. Secondly, they’ve ticket the box that says “too big for your letterbox”. This is also ****, as I know what I’m waiting for. It’ll be in three small Jiffy bags, each of which will fit easily through the door.
What we’re dealing with here is a postperson who can’t tell the time and hasn’t figured out how those awkward rubber bands that hold things together work.
So I call the number on the card to arrange redelivery as Sarah’s going to be in one day this week. It rings… and I get the standard BT message that “your call cannot be taken at this time”. Bugger. So I ring back, and it’s engaged.
A-ha! Someone’s on the phone! So I keep hitting redial until it rings again. And rings. And rings. And BT message.
So I’ve left a voicemail. It’s currently 8:30am and the sorting office is open until midday (hence why I can’t collect the packages from them but we’ve been through this ages ago if you go digging through the archives). What are the odds I’ll actually get a call back before they shut? And, more to the point, even if they do who reckons they’ll actually redeliver on the day I ask them to? Because, funnily enough, I have no ******* faith in them at all.
I’ve also just noticed the little tagline on the note from them: “with us it’s personalTM“. Well, that half-sounds rather Mafia-esque and scary. And half-sounds like a laughable lie given I’m getting a generic BT answering service…
It must be great running a monopoly. You can be as utterly *****-awful as you want with no worries or repurcussions.
Update: I kept trying to ring them and finally got through at 11:53. Seven minutes before they close for the day. I’ve asked to have the package redelivered on Thursday. I fully expect to have a little card through the door tomorrow saying they couldn’t deliver it.
Silly girl
Just swapped a few texts with Louise. She’s heading to London for a couple of days (first class on the train, natch) and some guy was chatting her up. Or in her words, “I’m trying to read my book and this guy won’t stop talking to me”. So he wasn’t exactly off to a flying start.
Then it was, “Now the sob story about his breakup with his girlfriend. Which means he doesn’t like blondes, prefers brunette. Surprise!”
It got better, “I told him I’m a nurse. Now he’s going on about all his little sports injuries. He says he has a big scar on his lower back and he’ll show me it if I go into the toilet with him!”
Classy.
As they neared London, “He’s gearing up to ask me out. I can tell.”
Finally, “Bingo – he’s asked if I want to have dinner at his posh hotel tonight. I told him I didn’t think my boyfriend would be too happy. He looks crushed! Aw, bless!” Two hours of his time wasted (well, he wouldn’t shut up despite her hints) only to get blown out of the water. And yet she’s still sympathetic about it. You wonder why she’s such a good nurse?
The thing is, this makes no fewer than four people who’ve asked her out in the last three weeks. The others were a patient’s relative and two new doctors. Plus all the retards groping her in a nightclub recently.
And yet… she chose me.
Silly moo. Joke’s on her, then!
Good luck getting your packages !
Here, across the pond, we have the same problems with mail delivery **grrr**
And then there are the express delivery companies. One left me a message on the answering machine – asking what my address was – as the driver said the address listed on the package didn’t exist. Amazing – since I’d lived there 12 years and they’d delivered numerous packages before !
Question – is there just one main “Royal Mail” equivalent in the US? Or is it umpteen companies competing? Over here, we only recently allowed other companies to compete for the regular mail business. Thing is, nobody’s interested – they all go for the more lucrative package delivery, leaving RM with a huge monopoly and license to be completely ******* ****.
Sorry, I’ll keep my hands to myself in the future.
No competition here. We have the United States Postal Service (USPS) for mail delivery. Have a problem with them ? Too bad, unless you want to pay the express companies: FedEx, United Parcel Service, etc. and they do mainly packages.
Ss – you do that or I’ll chew them off. Grr.
Echo – sucks, doesn’t it? The thing with the post office is it’s a completely captive market, utterly monopolised… and yet still runs at a loss. Stupendous mismanagement!
Moral of the story – don’t ever work with The Royally screwed-up mail or Parcelfarce for that matter. they are both an utter nightmare to work with. They do all the contract stuff for my work and they still manage to cock it up every year. I had a similar experience sending some Turkish Slippers to North Shields (holiday present for my brother). They left a card saying they couldn’t deliver, even though he was at home at the time; then they sent it back to me after 4 days because he hadn’t called in to get it from them. Useless Cock-tards.
I’ve heard umpteen tales of people being at home when packages were “delivered”. Royal Mail deny it outright, but their workers have said it’s common practise.
Suppose you get what you pay for. I think stamps need to be about a quid for RM to break even, and we’re only paying 30p for first class.
“First class”. Haha. There’s a ******* joke.
As I understand it, the cost of first class delivery is going up. What they need to do is have it delivered PROPER FIRST CLASS.
I want to have my doorbell rang gently, my servant spoken to kindly by a postperson who will tip his or cap when they talk to the staff. I would like gold leaf on my stamps and also the stamp design changed to Queen Victoria.
Damo – I’d settle for my post arriving before I go to work, the doorbell rung rather than the door knocked on quietly so I don’t hear it and my packages to turn up when they’re ******* supposed to.
I once worked for a major parcel delivery service when I temped a few years back. In addition to the gobsmacking racism there (which I blogged about a few weeks ago), the standards of some of the temps was frightening. One night we were unloading a lorryload of overhead projectors (delicate pieces of equipment, I’m sure you’ll agree) for distribution around the country. One of the temps would simply pick them up, walk over to the loading bay and drop them in a pile. He would be walking back to the lorry for the next load before the projector even hit the floor. They fell at least 4 feet I estimate.
Ss – I think I recall your racism post. One of the last I read before my self-imposed blog-starvation while I got my coursework done!
Needless to say, today’s trip to the sorting office took shitloads of my time and ended up with me ranting at the manager. Who’s overall attitude was “that’s the way it works, **** you, you’re only a customer, why the **** should we make your life easier?”
****.