Category: Complaints

How could they?!

OK, this news came as a bit of a shock. So I wrote them a letter. And got a (pointless) reply.

I don’t get this – you’re removing the Cult website as it’s “too similar to the commercial sector” i.e. there are other websites with similar content. Perhaps… but none of them are as good, nor as comprehensive as the BBC’s. On top of that I’m *paying* for the BBC site out of my license fee.

If we’re going to get rid of things for being “too similar” to commercial offerings, can we also please scrap Eastenders as it’s just Coronation Street set in London? And Holby as it’s only a cheap version of E.R.? Getting rid of that dross would allow plenty of funding for excellent resources such as this.

How on earth you can scrap a site that gets almost 700,000 hits a month and comes second only to your news pages is beyond me. I thought the idea was to provide a public service? The two statistics there show that this site is doing this above and beyond all expectations, and your decision is one of utter stupidity.

Cult TV is going through a massive boom right now. I mean, come on – you’ve just sold Playschool in Maori! There are DVD releases coming out left/right/centre and this site is by far and away the most detailed and comprehensive *anywhere*. Killing it off is like scuppering the Ark Royal just because the US has a couple of aircraft carriers that can kind of do the same job.

If you do send me a reply, I’d appreciate a personal one – not the usual formulaic garbage such as the official statement which, frankly, contradicts everything I’ve ever believed the BBC to stand for.

Thanks (not),

(etc)

The reply:

Dear Mosh

Thank you for your e-mail regarding the closure of the Cult website.

I appreciate you have further concerns about the closure of the website. Rest assured that your complaint has been registered on the daily log. This will be made available throughout the BBC, including the senior management. Feedback of this nature helps us when making decisions about future BBC services and your comment will play a part in this process.

Thank you again for taking time to contact the BBC.

Regards

Katherine Tsang
BBC Information

I think the basic gist of this is “your feedback will be ignored at the highest level”. **** them and **** their license fee. OK, OK, so the only decent stuff on TV these days is either on BBC or Channel 5, but I wonder if I could withhold 2p/month of my direct debit in protest?

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Incorrect priorities

To the BBC

Dear Sir,

As a license-fee payer I was incensed by the BBC’s insensitive attitude to a major event yesterday evening. I do understand that schedules can slip for some reason, but given the importance and need for reflection on the events of the day, I can see no acceptable circumstance for the 5 minute delay to the start of Match of the Day.

As someone who attended the game and thus didn’t have the benefit of an instant replay, I was desperate to find out what had happened with Dyer and Bowyer. I was kept on the edge of my seat for five additional stressful minutes as a result of the BBC News running over. Have the BBC no idea of the anxiety and upset this kind of thoughtless messing with the TV listings can cause?

Yours,

Disgusted of Bradford

Cup Semi ticket
Cup Semi ticket

Woop! Woop! Woop!

See picture. ‘Nuff said.

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Reply from KFC and other gubbins

Letter from KFC

Dear Mosh,

Thank you for contacting the Customer Careline regarding the current advertising campaign. It is not KFC GB Ltd’s aim to offend or upset the viewing public with our advertisements and we apologise if we have done so. All comments are appreciated and have therefore been passed to our marketing department for their information. However we understand that the current campaign will be running for the forseeable future.

With regard to the store finder facilities on our Website, this is currently under review. Once again we apologise for any dissatisfaction that has been caused.

And no ******* free vouchers to try and buy me off. Tightwad ********.

You know you’re getting old when…

…you can eat a bowl of Shredded Wheat without burying the foul stuff in sugar

…you spend more time walking around holding your stomach in thinking how good it makes you look than actually doing exercise which would mean you’d not have to hold the damn thing in in the first place

Ickle kiddie in the pub

I went into the pub at lunch (erm… for a change) and hung around the pool table with a bunch of the lads from work. After a bit, the cutest little toddler came… well… toddling through to see what we were doing.

You know how kids are just so cute around that age? Just able to walk, stary eyes, little smile, everything around them just so damn interesting? Lovely kid.

She vanished after a bit into the safety of her pram. After a while we heard her having a bit of a cry. I saw her parents. I think she’s just sussed how she’s going to end up. What a pair of mingers. I mean, I’m hardly one to judge but it doesn’t seem to matter which set of genes she inherits the strongest. Either way, she’s ****** once they kick in.

Poor bugger.

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