Another letter

You know me and my letters of complaint. I should set up another web page for them… Here’s another:

Dear sir/madam,

I am writing to express my displeasure at the service, or lack of it, that I received this past Sunday (the 6th) at your dealership. I had arranged a test drive of an MG ZR for 1pm and turned up at 12:55. My afternoon then went as follows:

13:00 – I was asked if I could wait 10 to 15 minutes, as the salesman was busy
13:25 – I was asked to wait another “5 or 10 minutes”
14:00 – I gave up and went home

Surprisingly, nobody followed up with a telephone call, which I was partly expecting as a contact number was taken.

Frankly, is this is the kind of customer service I can expect it’s no wonder than MG Rover is in the state it is in.

As it stands I have very little free time around my job these days. Sundays are about the only time I have to myself. As such, I resent being messed around like this and feel it only fair that I am recompensed for the loss of part of my day.

Please take this letter, as well as being a complaint, as being a bill for one hour of my day. My hourly rate is a very reasonable £30 (though I fear I am not VAT registered), and as a gesture of good faith I will not charge for the time spent driving to and from your premises, nor for the fuel wasted on the trip.

I expect my payment by return post, or I shall escalate this matter to as high a position within the MG Rover Group as is required.

And now, if you’ll excuse me, I think I’ll start looking at the Mazda MX-3 as an alternative.

Yours (etc…)

*sits back and waits*

Unreliable people

OK, as most of you know one thing I have very little of is spare time. Imagine my frustration ove rhow I spent my one full day off this week: Sunday.

I’m still searching for a car. I had a test drive organised yesterday for an MG ZR, though the dealer didn’t have any diesels which didn’t help as that’s what I want. Not that it mattered. My afternoon went like this:

12:55 arrived for 13:00 appointment
13:10 asked to wait 10-15 mins as salesman was busy
13:30 asked to wait 10-15 mins as salesman was busy
13:55 got in car and went home

Guess I won’t be buying a car from there then… I am seriously considering dropping them a letter and billing them for my time. Hmm.

I got a call through from the Ford drivers’ club as well. They’ve booked me in for a 3-day test drive of the Focus Zetec 1.6D. In the last week of April. Great.

I honestly think by the time I get sorted, I’ll be having to have my driver’s license renewed as I’ll be too old to drive on my current one.

Add to that the fact that I got to work this morning and an email popped in reminding me of the Sports and Social bowling at Xscape in Castleford tonight. Argh. I’d plumb forgotten. I’d intended on spending an hour or so in the office after hours doing some coursework where I couldn’t be disturbed.

At 5:30 I packed up and drove like hell to get home, changed, feed the cat and shoot off to Castleford. Amazingly, I made it for 6:30 dot on – start time. Only I couldn’t find anyone. All the lanes had families or kids on, apart from one which was all guys in shirts.

I asked one if this was the SSP party and, sadly, no it wasn’t. But – get this – his son works for SSP! One quick phone call home didn’t help, though. The lad knew about the night but wasn’t involved in it and had no details for the guy organising it.

I waited till just after 7 and didn’t see a single person from the company so I ****** off home. What a waste of a ******* evening. And now I waste more of it telling you lot about it. I should know better.

And in tonight’s news

*BONG* Britain In "No ******* Clue What’s Funny" Shocker. The Office? Funnier than Fawlty Towers? Than Only Fools and Horses? Than Blackadder? **** – Little Britain funnier than Blackadder? All you who voted for TO and LB, kindly get on a boat to America. There’s a country full of people who don’t understand humour just waiting for you to join them.

*BONG* Tommy Vance Bites The Big One. RIP ya mad ******. Daft, growly voice; warped sense of humour; class taste in music. John Peel may have appealed to a lot of people, but this guy’s taste in music was nearer mine. Go raise some hell!

*BONG* Maradona Has Stomach Stapled. Anyone else agree that they should have stapled the cheating, drug-addled, fraudulent, perverted ****’s hands to his side as well?

*BONG* SF conference shadowed by murder. Another headline I kind of misunderstood. I thought there’d been a really bad fight about whether Deep Space 9 was better than Farscape. It turns out it’s Sinn Fein. Whoops.

******* Murdoch

FA Cup quarter-finals are this coming weekend. Four matches and some of the only football that you get to see live on network TV these days, courtesy of Sky having far too much ******* money. Four games. Of which BBC are showing three.

The fourth, surprise, is ours. ********. I didn’t get to see our match in the last round because that was on Sky as well.

Well, **** YOU Mr Murdoch. You’re not getting any of my cash. I’m not going to a pub to watch it. I’ll listen to it on BBC Radio which I already pay for. I’ll watch the other three games – that I’ve paid for. But you can shove your fortune up your fat Australian arse if you think you’re getting any of my hard-earned in any way, shape or form you sport-destroying bastard. Go suck Michael Glazer’s cock – you’re made for each other, you greedy *****.

BBC pay money to scum

You may have heard about this. Detritus from the filth residing at the scummy bottom of the shitty alleyway called life being given money by the BBC to get them chattering. It’s an absolute disgrace. Given that over the last couple of years I’ve actually decided my license fee is worthwhile as over 50% of what I watch is on the Beeb, this comes as a blow.

I just cannot believe they’re getting that ginger **** Chris Evans back.

Oh, and they’re paying money to a convicted thief as well. That’s not too good either.