Coursework *sob*

OK, I’ve finished another question. The total now stands at 2 out of 4 questions complete for Developing Internet Apps, 3 out of 5 complete for Artificial Intelligence and a grand total of bugger all done for my Relational Databases project. For which I have a tutorial at 11:00 on Saturday morning.

I can’t do any more tomorrow evening as I’m off to see the Offspring in Manchester. On Thursday night, BBC3 are kindly showing our away match against Real Mallorca. Eek. I think I may be busyin the office tomorrow. Though not doing office work.

…And That Puts A Head On It

SplashDVD (see below) have gone into receivership. Which figures. As off midday today, the sods who took money off my credit card for a DVD they didn’t even have in stock have ceased trading.

Well, hopefully I’ll get a refund courtesy of the credit card company. Leave it to them to chase the cash up. And I hope the owners of Toppers (C.I.) Limited end up in cardboard boxes under bridges.

Yes, folks. It’s been one of them days… At least it’s meant some blog posts!

I just realised. I have to go through that bloody answering service (see immediately below) to let the credit card company know about the problem. *sob*

Automated Bloody Answering Services

I needed to order a new credit card today. Mine’s getting worn out from over-use. Look, I buy chewing-gum with the damn thing. Everything goes on plastic.

Quickly look up the phone number. Dial the number… couple of rings…

“Hello and welcome to [card company]. Please enter your 16 digit card number.”

*sigh*. OK.

*beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep* *beep*

Pause. Erm… Ah.

“Please wait a moment.”

I just have.

“Please enter your date of birth. For instance, if you were born on *blah* *blah*”

*beep* *beep* *beep* *beep* *beep* *beep*

“Now please enter the four-digit card expiry date”


*beep* *beep* *beep* *beep*

“Your current balance is…. Your credit limit is… leaving you….”


“If you want another service, please use one of the following options.”

Oh grud, I just *know* “talk to a human” will be last.

“If you want to….” etc etc etc.

And of course, after four other options, I get to talk to a human being. By pressing “*0”, not even just “0”. “*0” so you can’t guess it and jump ahead.

Phone rings. Once. And a nice young lady picks up. And then takes my name, address with postcode, card number (again), expiry date (again), date of birth (again!)… Didn’t I just get past all this so I could speak to her? What’s the point?

Anyway. Rough time spent keying numbers in and getting through menu… about 4 minutes.

Rough time spent giving same information to a human and sorting the card out… 2 minutes. At what point is this automated service actually helping me?

Hats Off

First of all to Portsmouth’s home support (again – that’s twice this week) for their vocal efforts despite being five goals down to Arsenal. The match ended 1-5 to the visitors in this FA Cup quarter final, but the Pompey crowd never let the volume drop. They even applauded the Arsenal playes off when they were being substituted.

Secondly, Thierry Henry for having the good grace to give them a word in his post-match interview. In fact, I think the spent longer talking about them than he did about the actual game. Oh, and also for saying that he’s never seen support like it before… apart from a couple of times at Newcastle!