Ryanair talk fecking bollocks again

Ryanair
Lyingair - talking crap once again

I pinged this on Twitter and facebook, but it really deserves a proper little rant on here. Ryanair (Lyingair has never been a more apt pseudonym) have popped a story on their news page. Go have a read – it’s laughable:

DUBLIN AIRPORT TO BE RENAMED ‘THE JEDWARD’

There are several things wrong with this story. First up is the mis-spelling of “pipped”, but I’ll let that slip although it does enforce Lyingair’s overall slipshod impression.

The main thing is that the story is factually incorrect. Hell, it’s bollocks. Dublin airport is not to be renamed “Jedward Airport”. Just because Ryanair pushed it as their little comedy entry does not mean it’s going to happen. Of course, expect a lot of whinging from Michael O’Leary when it doesn’t happen.

I also find it profoundly ironic that the names for the airport were all picked for reasons along the lines of “prices go up faster than Jedward’s hair”. This from an airline that sells tickets for a penny. Plus checking-in fee. Plus luggage fee. Plus booking fee. Plus tax. Plus the cost of getting to the remote airport that’s nowhere near the advertised destination.

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Crime and lack of punishment

Jail Cell
Not for real criminals

I happened to read two stories in the news yesterday. Each annoyed the hell out of me. Combined, they made my blood boil.

First up, a piece of Neanderthal scum who drove a car at high-speed in a chase with police. During this chase, he drove at insane speeds on the wrong side of the road with no lights on. He damaged police and private property. He killed one police dog (well, broke it’s back so that it had to be put down). He injured two police officers. Oh, and of course the car was stolen.

He was sentenced to two years… suspended. And 200 hours unpaid work that he undoubtedly won’t do, a curfew he won’t stick to and a driving ban that’s irrelevant as I’d be amazed if he had a license anyway.

Criminal number two is a radio producer (or more likely was) who enjoyed a bit of a fling with a few of his work colleagues. Thing is, he had a couple of cameras set up to record the fun that he didn’t tell his otherwise willing partners about.

When his girlfriend moved in (the story’s not clear as to whether he was seeing her during the flings or after), he dismantled everything and stuck it all in a box in the loft. Note that he didn’t blackmail anyone, shove the pics on the internet, sell the stories to the tabloids or anything. Nobody was hurt. Nobody knew.

Until his other half found them in the loft. And told one of the “victims”.

Now understandably she was a little shocked and upset. But to go running to the police over it and somehow getting him convicted on criminal charges – not civil seems a bit harsh.

Wait, did I say “convicted”? Yes, I did. 8 months. In jail.

Contrast and compare – have no regard for people’s property, safety and lives; kill a serving police dog; cause actual bodily harm… and walk out a “free” man. Be a bit of perv who keeps mementoes of private events which remain private… and get shoved in jail.

Can anyone please tell me in what way, shape or form this makes any sense at all?

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SAAS really suck big pendulous donkey doo-dads

After finally getting my award notice through (three flipping months), I found a nice sum in my bank account. Lovely. Then I checked my award letter and realised it was less than half what I was expecting. Not so lovely.

I’m due over £5k in student loans to tide me over as I qualify for the maximum. I have received less than half that. Now, it may be that the money is dished out in amounts per term which is fine if it’s in the rules. However, I can’t find anything telling me that.

Also, given that it’s three months since I applied to SAAS I have pretty much pre-spent the money that’s just come in. Had I been paying rent I’d have been utterly screwed and most likely have dropped off the course over a month ago.

I’m curious to know when I’d get the next payment. So I went to email them (they go home early on a Friday, lucky ducks) and received the following message when I hit “send”:

Application Error

An error has been detected in the operation of this application. It is not possible to continue with your email to SAAS.

A report has been sent to the SAAS Web Support Team and the matter will be resolved as soon as possible.

Please accept our apologies for the incovenience. You should now close your browser session and try again later

SAAS

Well, that’s useful.

SAAS. About as good as Barclays.

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SAAS – response

Well, after waiting almost three months and giving up on phoning them, I emailed again yesterday and – amazingly – received a response this morning. I guess they’ve actually hired some staff or something.

The bulk of the mail is as follows:

I can confirm that as you had stated that you had lived in England before coming so Scotland we had to ascertain how long you  had been in Scotland and that it was not just for educational purposes.  I can also confirm that we received your residency form on 2 November 2009.    I have now calculated your award and you will receive an award notice in the next 7 days.

But it still doesn’t explain why I’ve waited since September 9th to receive any feedback. The “residency form” at no point explicitly asked me when I was living in Scotland. Had they wanted evidence of that, I could have provided it. It was wholly geared at when I entered the UK – not Scotland. A such, it was a pointless letter to send me.

Really, though. Seven weeks to send out a useless form and four more to respond to it by the time the award notice arrives – after a complaint.

I’m really glad this is a one-year course and I won’t have to deal with them again. If I do opt to do a Primary PGDE then it will be self-funded so this hassle won’t be an issue.

SAAS – again

SAAS are still defying belief as one of the most inept government departments I have ever dealt with. And that’s facing some stiff competition.

Following on from the last letter I received and responded to, I have waited a month and heard nothing. I called them (or tried to – see earlier posts) with no luck. I just tried again using the “real” phone number I got from Say No To 0870 (0131 476 8212) and was stuck with an automated system.

It politely took my reference number and said they had received my application and to check again in two weeks. What’s the betting this is the same message I would have been given 3 months ago?

So I thought I’d check on my student loan. Only the nice electronic voice informed me that I’d have to enquire directly with the student loans company which I can’t do as I’ve not got an account with them yet because SAAS are sat around with their thumbs up their backsides flossing their teeth with my application.

I then navigated around to speak to a representative. And the nice machine told me the office was closed. A surprise as it’s not a public holiday in Edinburgh and time I called was right in the middle of the working day as advertised on their website.

I’ve sent them another email via the website, this time a complaint rather than a query. They say they get back to these within 10 days. Mind you, they say they get back to queries within 15 and I’ve never had a response yet.

SAAS – you’re workshy, lazy and liars.

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